Indicators on Telus technical support You Should Know

Indicators on Telus technical support You Should Know

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• At this time, I feel I'm becoming misled and mistreated. Inspite of numerous calls and escalations, I continue to would not have clarity on my savings or a good resolution to my worries.

• I was bounced involving multiple agents, my calls have been disconnected, and I been given inconsistent information with regards to my contract and savings.

We're sorry to listen to about these complications you've skilled with both of those tech support and billing. Make sure you send us A personal concept, and we’ll get the job done to have you the guidance and observe-up needed to solve these problems immediately.

I am seeking to renew my World wide web service after the two 12 months agreement expired. We even have basic cable which I never use and wish to get rid of. It truly is unattainable To achieve this on-line, and also the cell phone number for support is rather perfectly concealed. I finally got it from a reseller. I known as the variety, and listened to AI try out to receive me to do it on the net, but you can't prevent using a service on line.

I had to Make contact with CS these days with Chat and the department I would like to talk to is barely accessible by phone. The CS on Chat organized a simply call again at an agreed upon time slot. When that Division known as me later on I obtained everything sorted out.

I'm sure it's very aggravating since I am in exactly the same circumstance, nevertheless it's with regard to the Television signal which has been dropped. 

Payment impacting adjustments will require a phone contact but ahead of undertaking that, have you tried the payment arrangement selections on line?

  I am advised to speak to Loyalty and Resolution and however finding no the place.  I have managed to speak to 2 people that named themselves professionals while in the Philippines, who couldn't support me.

Resolved conversations are going to be shut and saved for 90 days, and may be accessed inside the Concept Centre in the My TELUS application. 

Telus has messed up on my bill various situations from the pastfew months.  A short while ago by charging me three instances for your deliver it again which was now returned. Then decided to go on and adjust three of my plans by themselves.  To start with agent I spoke to was great and attempted challenging to repair The difficulty.  He even contacted loyalty that will help.  They hardly ever termed.  I made an effort to simply call myself and was maintain without end so I hung up.  Attempted One more agent he explained he would transfer me to loyalty than proceeded to receive upset simply because I wouldn't enable him to finish the call when he reported he couldn't transfer me.

Automobile-counsel assists you promptly slender down your search results by suggesting probable matches when you variety.

The hours they may have will not be Performing effectively with my perform and caring for an aged member of the family hectic routine. I also chatted Nevertheless they told me I must get in touch with in. 

My qualified is a really individual man. He taught me how to fix my trouble in numerous easy actions. What’s a lot more, he guided me as a result of every single stage, from time to time in excess of after. I'm definitely grateful!

The TELUS group acknowledges that our work spans quite a few Territories and Treaty spots and we've been grateful for the standard Information Keepers and Elders who will be with us right now, anyone who has absent just before us and the youth that inspire us.

Yeah, I’m binding by a two 12 months agreement unfortunately, I’m only four months in, but I did get someplace. I suppose The executive Place of work known as me right now so I've a phone dialogue with him in one hour. We’ll see Telus customer service how that goes.